HealthLinc providers, using The GuidelineAdvantage™ and PopulationManager®, talk about patient engagement and improved outcomes. The Guideline Advantage is a quality improvement program of the American Cancer Society, American Diabetes Association and American Heart Association. The Guideline Advantage leverages population health management tools from Forward Health Group.
Ann Trapp, MD: My main goal is the best care of the patients. I have been able to do that using The Guideline Advantage. The resources have enabled me to really focus on their specific populations and the problems that are inherent within those populations.
John Kelly Jr.: We can take care of things that are not being taken care of. We can take care of our patients better because the Guideline Advantage and the population manager let’s us track how we’re doing with our patients, but it also tracks how we’re doing with other patients that for one reason or another, maybe they haven’t been in for 2 years, or they haven’t been in for 3 years, we can see our whole population.
Jennifer Evans: What I use the population manager is to use it to look at myself. Usually, as a competitive tool to see how I’m doing with my other colleagues or providers. I just use it to make sure where I line up as far as what is the percentage of patients that I have that have hypertension? What is the percentage of patients that I have that have diabetes? What is the percentage that I have for patients that have, their BMI is over 30? I use that information to see, you know, when their last visit was because you can see it there. When you can have them to come back. You can use that information if those patients haven’t been in for a while because you can see the time of the population. You can have them follow up or come in for a sooner appointment, just as a follow up if they haven’t been in in the timeline.
John Kelly Jr.: I have never at any practice ever had less resistance to have patients go and do what they should do. It’s just amazing to me. I think if we had had population manager, I think the patients in my other practices would have done it too.
Ann Trapp: People in northwest Indiana can see, when they come and I show them the Guideline Advantage. I show them the specific details for their care and how they’ve improved. It causes within them a desire to make themselves better. As one person and another person and another person takes that step, that then affects the community of northwest Indiana and the region of northern Indiana and the state of Indiana.